HIPAA eCommerce Guidelines & Resources 

HIPAA COMPLIANT WEBSITES AND APPS ARE A MUST WITH EHR INTEGRATION
HIPAA Guidelines
PHI DATA SECURITY NECESSITIES

HIPAA Compliant Website Guidelines 

HIPAA compliant eCommerce is relatively complicated due to ever-evolving HIPAA requirements and the fact that these rules span the technical and the data side of HIPAA eCommerce platforms. It also includes the internal business processes, requiring constant monitoring and validation to ensure the application complies with HIPAA guidelines.

As a result, there are consistent and never-ending auditing requirements to adjust and fine-tune a HIPAA compliant eCommerce application. The best practices include periodic penetration tests, white-hat hacking, and other forms of testing the software for vulnerabilities. You should also have security audits testing the application and infrastructure to ensure that the data is encrypted at rest. Regulations also require some form of validation process for auditing and reviewing what people have access to.

Ultimately, we recommend creating a HIPAA compliant IT checklist with periodic reviews to ensure successful validation of HIPAA compliance relating to an eCommerce site. HIPAA compliant website requirements are driven by the privacy security rule, the HIPAA enforcement rule, and the HIPAA breach notification rule.

 
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What Do HIPAA Standards Mean for You?

HIPAA Security Rules

Four different rules make up the HIPAA (Health Insurance Portability and Accountability Act). Specifically, HIPAA eCommerce platforms must focus on its security rule, which comprises three subsections: physical safeguards, technical safeguards, and administrative safeguards. Each of these subsections has its own requirements as well. Hiring a HIPAA consultant is the first step to making sure you follow HIPAA standards. 

The most common concern is to address technical safeguards, which can be broken into access control, authentication, and transmission security. Tools such as SSL make sure the application is sending data security over socket layers or that the data itself is being encrypted when stored. It also includes access limitations, making unauthorized users and unauthorized computers unable to access data. A HIPAA eCommerce application can essentially lock down the capabilities of interacting with the system.

HIPAA logging requirements also necessitate extensive logging of information, including when the data was available, who accessed it, and when it was accessed. Additionally, it can log all changes made to the data, helping keep track of who is responsible for changes and making any internal privacy breach — or user input —  easier to solve. 

This can all be relatively challenging to do manually. As such, the eCommerce application itself needs to log interactions with the data, ensure that the data is encrypted correctly during transmission, and protect data at rest. 

The eCommerce platform itself must be configured and validated to be compliant. Clarity uses highly regarded to perform much of this periodic auditing and reviewing. This software provides the most common protection protocols to pass security audits and verification via a summary report to verify HIPAA eCommerce compliance. 

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HIPAA and EHR

Data Management & Accessibility

In addition, it’s very important that that data itself is properly managed throughout the lifecycle of the interaction with the end-user’s data. This includes following HIPAA logging requirements regarding who has access to the data and when. This also applies when a user is no longer using the system and chooses to delete their account. They need to have all access to the data rescinded at this point, ensuring that their sensitive data protected. 

This is where more advanced logging of HIPAA eCommerce platforms can be helpful. You want to make the user interface as friendly as possible for end-users so they can easily remove their information from the system when deleting their account. It’s critical that their sensitive health information (EMR/EHR/PHI) is in their hands. 

HIPAA auditors need to be able to see the audit logs to confirm that the best practices were employed to protect data at every point. This is why it's so important that the data is encrypted at rest and during transmission otherwise you could be in breach of its laws.

HIPAA compliant websites and portals offer strong access control, making people only able to see limited sets of information based on their user role. This limits what they can log, access, or modify. Centralized administration roles should only be accessible by a select few, and there should ideally be some form of multi-factor authentication or a robust authentication method. These people should also be able to immediately remove a user who has access to the system and wants their account and all their protected health information (PHI) removed.

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How Can Clarity Help with EHR Integration

Clarity Marketplace Experts

We hope this has provided you with a general overview of HIPAA guidelines. We have included a list below featuring a more detailed HIPAA compliant IT checklist or other specific components of HIPAA eCommerce. We strongly urge you to review these HIPAA compliance development solutions since standards requirements are constantly in flux. Experts must also update security features to ensure protected information is kept secure. You will want to be as prepared as possible when creating your HIPAA website. 

We encourage you to make sure the team you work with uses the latest security measures available. Clarity specialized in custom EHR integration solutions, including EPIC EMR security options. We would love to help you with this process regarding ongoing product updates, service, and support when it comes to HIPAA eCommerce platforms and the HIPAA compliant web hosting that accompanies them.  

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